Welcome to KiranaPro. These Terms and Conditions govern your use of the KiranaPro mobile application and website (collectively, the "Service"). By using our Service, you agree to these Terms. Please read them carefully.
By accessing or using the Service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.
KiranaPro is a grocery delivery platform that connects users with local kirana stores. We offer voice-based ordering, multiple kirana options, and fast delivery services without convenience fees.
To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
When you place an order through KiranaPro, you agree to pay the full amount for the items ordered, including any applicable taxes and delivery fees. We do not charge convenience fees, but prices may vary between different kirana stores.
We strive to provide fast and reliable delivery services. However, delivery times may vary based on factors outside our control. We are not responsible for delays caused by traffic, weather, or other unforeseen circumstances.
Our voice-based ordering feature is provided for convenience. While we make every effort to ensure accuracy, we are not responsible for errors resulting from misinterpretation of voice commands. Please review your order before confirming.
We make efforts to accurately display product information provided by kirana stores. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our platform.
Order cancellation and refund policies may vary depending on the status of your order and the policies of the kirana store fulfilling your order. Please refer to our separate Refund and Cancellation Policy for details.
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. Any attempt to gain unauthorized access to any part of the Service is strictly prohibited.
All content and materials available on KiranaPro, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, are the property of KiranaPro or its content suppliers and are protected by copyright laws.
KiranaPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
We reserve the right to modify or discontinue, temporarily or permanently, the Service with or without notice. We may also revise these Terms and Conditions from time to time. The most current version will always be posted on our website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@kirana.pro
Address: Bangalore, India
Last updated: 31 August, 2024
